Asia’s leading health and beauty retailer Watsons Malaysia has upgraded its Sunway Pyramid store to an all new concept store with new integrated facilities and services to enhance its customers’ shopping experience.

Watsons New Concept Store in Sunway Pyramid Shopping Mall
The senior management of Watsons Malaysia
The senior management of Watsons Malaysia
Ribbon cutting ceremony


Furthermore, in line with its direction moving towards innovation and digital transformation to meet the needs of customers today, the retailer also launched a new interactive Mobile App and Online Store which allow its customers to enjoy a seamless and convenient shopping experience.

The launch of Mobile App
The launch of Mobile App

The new facilities and services that are available at Watsons New Concept Store in Sunway Pyramid Shopping Centre include all round pharmacy counter, beauty advisors & make-up artists, treatment room, shelf check-out counter, click & collect counter, electrical devices charging counter, live social media update wall and beauty corner wall to provide customers with beauty inspiration tips and advice. This store with almost 5,000 sq.ft. in space has more than 600 brands and products.

This year, Watsons Malaysia unveiled an enhanced website that features home delivery and Click & Collect services where shoppers can buy their desired products online and then collect these items at their preferred Watsons store.

To further enhance the seamless shopping experience, Watsons introduced the all new Mobile App that is available on Google Play and Apple App Store. The Mobile App is equipped with groundbreaking functions and benefits such as Mobile-Membership which allows members to link their VIP card to their phone, Scan & Buy function and pay with Watsons VIP points using the Mobile App.

Rewards & Giveaways

New members who register with the Mobile App get to enjpy rewards up to RM1,000 when signing up as new Watsons VIP member while existing VIP members will also stand a chance to win prizes worth up to RM10,000 by shopping via the Mobile App.

Shoppers on Mobile App also stand a chance to win a pair of flight ticket to Busan, Korea worth RM6,036 sponsored by AirAsia X and 10 lucky VIP members can win RM500 reload worth of Touch ‘n Go.

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