The vibrant and innovative travel experience offered by Scoot, Asia/Pacific’s best low-cost airline, is set to get bigger and better from 25 July, as Scoot and Tigerair aim to complete their integration and operate all flights under the Scoot brand, subject to final regulatory approval.
With this final milestone in the integration process, the airlines will begin operating under a common license or Air’s Operator Certificate. Consequently, the flight designator code for Scoot flights will be changed from the current TZ to TR, the code currently used for Tigerair flights. All flight schedules remain unchanged.
Thereon, Scoot website, www.flyscoot.com, will be the sole booking platform for all flights currently operated by Scoot and Tigerair, while the Scoot call centre will service bookings from both airlines at +65 3157 6434. The existing Scoot-Tigerair check-in counters will also reflect a single Scoot brand. In addition, guests can look forward to a refreshed look for the friendly Scoot crew, or Scootees, with a new uniform rolled out in celebration of Scoot’s new chapter ahead.
These latest developments will wrap up the integration efforts of Scoot and Tigerair since May 2016, when they were brought under a common holding company, Budget Aviation Holdings.
Mr Lee Lik Hsin, CEO of Budget Aviation Holdings, said, “The Scoot brand, known for its cheeky and fun vibe as well as innovative products, is well-loved by travellers around the world. We are looking forward to taking the brand further and offering guests a seamless travel experience throughout Scoot’s expanded network, with the completion of our integration into a single airline.”
The integrated Scoot fleet will consist of Boeing 787 Dreamliner and Airbus A320-family aircraft. Currently, destinations such as Bangkok, Guangzhou, Hong Kong and Taipei will continue to be operated on both B787 and A320 aircraft. The aircraft type operated for each flight will be indicated during the online flight selection and booking process. As part of the integration, the Airbus A320-family aircraft currently operated by Tigerair will also be dressed in Scoot’s livery, reflecting the Scoot name and signature bright yellow curves. The repainting will be carried out progressively and is expected to be completed by mid-2018.
All Scoot and Tigerair guests with existing flight bookings scheduled on 25 July or later will be contacted via e-mail from 15 June to 23 July. Existing Scoot guests will also be provided with updated itineraries to reflect the change in flight designator code from TZ to TR. Guests may also start purchasing and managing existing Scoot and Tigerair flights through the Scoot website, www.flyscoot.com or via Scoot call center at +60 32 630 8976.
For more information on the integration, guests may visit www.flyscoot.com/brandmerger.